A comprehensive hearing assessment takes about an hour. This includes the tests themselves, reviewing your results with you, and answering all your questions. We don’t rush—you’ll have the time you need to fully understand your hearing health.

Not at all. The entire assessment is painless and non-invasive. You’ll wear headphones, listen to tones, repeat some words, and have a small probe placed gently in your ear for a few seconds. That’s it. If you ever feel uncomfortable, just let us know and we can take a break.

Medicare doesn’t typically cover hearing tests for adults. However, if you’re an eligible pensioner or DVA client, you may qualify for free hearing services through Australian Government programs. Contact us to check your eligibility or [learn more here – link to pensioner/DVA page].

Yes, if you’re eligible. Pensioners, DVA clients, and those meeting certain criteria may qualify for free hearing assessments through the Australian Government’s Hearing Services Program. We can help you determine if you’re eligible and assist with the application process.

You may be eligible if you’re a pensioner, DVA client, or meet other qualifying criteria. We’re here to help you check your eligibility and guide you through the process. Learn more about eligibility here. 

If you’re asking people to repeat themselves often, struggling in noisy environments, turning up the TV volume, or noticing certain sounds are harder to hear, it’s time for a test. Even if you’re unsure, our free 5-minute screening can help you decide whether a full assessment is needed. Take the screening here.

Yes, if you’re experiencing symptoms. Hearing loss can happen at any age due to noise exposure, infections, genetics, or other factors. If you’ve noticed changes in your hearing or you’re regularly exposed to loud environments (concerts, construction, etc.), a hearing test is a good idea regardless of your age.

If your hearing is normal, we recommend a baseline test every few years. If you have hearing loss, we typically suggest annual check-ups to monitor changes and ensure your hearing aids (if you wear them) are still meeting your needs. If you’re over 60 or work in noisy environments, annual tests are a good idea.